Fireside Designs

Business Description:

Categories

interior design
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Reviews

1 Stars

Springfield, MA

1

i'm very disappointed with my experience

I had some hesitation giving this review, but I think future customers should know about the type of service that Fireside Design provides. They gave me the run around twice when I wanted my oil stove repaired because the igniter was out. I called them to fix it and... Read More

1 Stars

West Suffield, MA

1

A disappointing experience

I hired Fireside Designs to replace my stove and they didn't install it properly, so I had to spend $400 to have a different company come and fix it. Fireside Designs also failed to offer me a warranty so I'm out of luck in case anything that they installed breaks... Read More

5 Stars

Long Meadow, MA

5

Very professional and quick

We recently had some work done for us by the folks over at Fireside Designs and we are really happy with all that they did. These guys were very quick and you could tell that they definitely knew what they were doing from the efficient manner in which they worked. ... Read More

5 Stars

Massachusetts, MA

5

They were really, really awesome

Awesome! Read More

5 Stars

Broad Brook, CT

5

Satisfied with product and installation

I purchased an arm pallet stove from Fireside Designs and they installed it shortly after my purchase. They are knowledgeable and proud to present their products, but the end price was a little unclear. I was given a quote but it changed after the installation, so... Read More

5 Stars

Springsfield , MA

5

Enjoyable Experience in the Store

This was my first time using Fireside Designs. I had a wooden fireplace prior to the installation of the gas fireplace insert. I think their prices were good. I had a very enjoyable experience inside the store as the employees were very helpful and knowledgeable.... Read More

4 Stars

West Springfield, MA

4

Good for the most part

Fireside Designs showed me exactly how to use the pellet stove fireplace I bought from them. The price wasn't bad at all and they were able to beat other companies' prices. There were a couple small issues and when I went there a couple times I felt that they... Read More

2 Stars

South Wick, MA

2

Improve their delivery system

This was our first time using Fireside Designs; I was interested in a Pellet stove. Fireside Design was selected because they offered financing options. If we could have went with another company we would have because the prices at Fireside Designs were a bit more... Read More

5 Stars

Chicopee, MA

5

Excellent service

This was my first time using Fireside Designs and they were fantastic. They came into my home, which I am very particular about because I want to keep my house clean. They didn't leave any scraps or dirt behind, and did a great job on the install. Jay, the guy... Read More

5 Stars

Florence, MA

5

Couldn't have gone better

Everything went very well. Gene was a pleasure to work with, and the whole staff was great and pleasant and helpful. Read More

5 Stars

Southampton, MA

5

The owner knows what he's doing and he was helpful!

It was my first time using Fireside Designs. The pricing was reasonable. They installed a fireplace for us Read More

1 Stars

Southwick, MA

1

Poor product / Poor service

Before you purchase from Fireside Design ask about their turn-around time for service. Of course, you shouldn't need service, but we do. Repeatedly! The first time it was two weeks before they could get a technician out. This last time, it was three and a half... Read More

5 Stars

Southampton, MA

5

Absolute 43

We purchased the Harman Absolute 43 this summer and were nervous the experience would be a negative one. However, Jean was very helpful and knowledgable and the installation went smoothly. Our touch screen ended up being defective but fireside had this repaired... Read More

4 Stars

Cchicopee, MA

4

fireside designs treated me good and solved the problem

i started off hot headed , but now that fireside designs talked with me in a good way they are number one with me. Read More

5 Stars

Coventry, CT

5

They were very helpful, knowledgeable, and answered every question.

From the minute I walked in everyone at Fireside Designs was so helpful! Jean was very helpful too. We e-mailed each other back and forth about the measurement for the pellet stove I purchased. He worked with me very well and installed it perfectly; very... Read More