Fireside Designs

Business Description:

Categories

interior design
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Reviews

5 Stars

Springfield, MA

5

This Company Is Number One!

The staff from Fireside Designs provided me with an excellent installation job concerning my fireplace, and I have already recommended their service to other people. This was only my first time using the company, and I honestly couldn't ask for better service. The... Read More

5 Stars

Easthampton, MA

5

Great Service

I recently used Fireside Designs for the first time to put in a gas heater. I thought that the workers did an excellent job, and I would highly recommend their service to other people. Based on the work that was completed, I would rate the company's service five out... Read More

5 Stars

Springfield, MA

5

Very Satisfactory!

Fireside Designs did a good job for me. They knew what I was looking for and guided me towards the right thing. They had the product I needed and took care of the installations as well. They did very good work. Their pricing was competitive. Their installers were... Read More

5 Stars

Springfield , MA

5

Turned Out Great.

The salesman at Fireside Designs helped me out a lot, I was getting quotes from various companies regarding a new gas fireplace to replace the very old one they had. Fireside didn't necessarily have the cheapest prices but because of their great customer service, we... Read More

1 Stars

Chicopee, MA

1

Terrible, just a nightmare of an experience

There were three or four people at Fireside Designs who treated me like a king--they were fabulous--but the owner didn't treat me like that at all. I went there to buy a cap for an existing wood stove and, while I was there looking at another stove on sale, the... Read More

5 Stars

Springfield , MA

5

Excellent Experience!

Fireside Designs did an installation for me and they were just excellent. It's a small company but all their employees are knowledgeable and very appreciative of all aspects of their field. I'm very happy with how everything turned out. Their customer service and... Read More

5 Stars

Hartford, CT

5

Great Job!

Fireside Designs was very easy to deal with and they made the entire process very smooth. We purchased a pellet stove from them and they took care of the installation as well as doing a chimney cleaning job. Their crew was professional, efficient and knew what they... Read More

5 Stars

Springfield, MA

5

Very Good Experience.

It was our first time using Fireside Designs but I was familiar with the company because they have been around for quite a while and a friend of mine has used their services. We were doing some remodeling work in our basment and desperately need an a stove... Read More

4 Stars

Westfield , MA

4

Good Installation

I talked to the manager at Fireside Designs and got no satisfaction at all for the question that I was asking. The communication wasn't good there. I ended up getting my information from another source. I liked the installation of my fireplace insert, though. The... Read More

4 Stars

Springfield, MA

4

Good work and install, fireplace could be more effective

I used Fireside Designs recently and am pretty happy with how the work had gone. The fireplace that was installed has been working, but doesn't seem to heat up the room as much as I would like, though it does heat up it seems to not be keeping the room that it's in... Read More

4 Stars

Springfield, MA

4

good sales people, but installer didn't send me my receipt

The sales representative at Fireside Designs was very nice. I knew what I wanted and just pointed it out. He explained to me how it worked and we decided to go with that model. I thought the pricing was fair, I mean don't know exactly what the prices are on the... Read More

1 Stars

Lenox, MA

1

Very disappointing

We are looking to install a propane fireplace in our home in Lenox. When I phoned the store to see if they serviced our area I was told that they have many customers in our area. We made the trip to the store and thought the experience was good, although we thought... Read More

5 Stars

Enfield , CT

5

Great experience

Fireside Designs were very reliable. They were there when I had any questions and they always got right back to me. They installed a fireplace insert, with gas, and it turned out excellent. I would tell someone who's thinking of using them that it's a great company,... Read More

3 Stars

Suffield, CT

3

Okay, could be better

The customer service with Fireside Designs could have been better. The owner was helping us initially, and he was kinda rude when we went in to purchase the fireplace. This was our first time using them. The installation was great, though, and the communication... Read More

5 Stars

Springfield, MA

5

they should know their work was appreciated

Fireside Designs installed a gas fireplace for us back in July. I had a lot of questions and was able to get them answered quickly. The people that actually did the construction of the fire place and setting the logs up did a great job. It's putting out a whole lot... Read More