Fireside Designs

Business Description:

Categories

interior design
Request an appointment

Reviews

5 Stars

Springfield, MA

5

Very helpful, and they did an excellent job!

My old cast iron stove was so old that we could no longer find parts for it. So my wife and I went to Fireside Designs to find a new one for our home. We have a furnace, but we wanted something that would heat the house in case the electricity went out. They have an... Read More

5 Stars

Westfield, MA

5

Superior service

Recently purchased fireplace insert from fireside design. We were that one in a thousand to get a lemon from the manufacturer. Gene and his team were right there to make it right. After trying to replace a bad controller and blower they didnt miss a beat and... Read More

5 Stars

Pittsfield, MA

5

Very customer-oriented people!

Fireside Designs did a great job for me! They are very professional, customer-oriented people and I would highly recommend them to everyone! They are a good company! Read More

4 Stars

West Springfield , MA

4

My Issue Is Not Resolved!

I am not pleased with Fireside Designs at the moment. I will explain why. I purchased the floor model pellet stove at Fireside Designs. The installation went well, and the installation technician did a great job of installation. This pellet stove malfunctioned... Read More

5 Stars

Westfield, MA

5

Better Than I Expected!

I went into Fireside Designs not knowing exactly what I wanted, though I did want an insert for our fireplace. I didn't have anything specific in mind, but the guy who sold it to me told me all he knew about the Harmann Pellet Stoves, from the ins and outs to the... Read More

5 Stars

Monterey, MA

5

Nice, well-organized people!

We wanted to have a pellet stove installed so we went to Fireside Designs. We knew what we wanted so we were there less than 10 minutes. We live over an hour away, so they scheduled a day to do the installation work, and they were here right on time. They did a... Read More

5 Stars

West Springfield , ME

5

Quick & Easy

We went to Fireside Designs because we were looking for a new stove door along with a fire log set. The service was quick and helpful. They made the process of choosing the size of the set that would best meet our needs. We found them to be very knowledgeable and... Read More

5 Stars

Springfield , ME

5

Warm & Cozy

Fireside Designs did an amazing job of installing our new fireplace, which we are enjoying this very moment. Everyone who worked on this was very professional and clean. This was my first experience with Fireside Designs, and I highly recommend their services to... Read More

5 Stars

Springfield, MA

5

Excellent! We Are Very Happy

Fireside Designs was excellent! We love everything they did and are very happy with their services. Read More

5 Stars

East Longmeadow, MA

5

Great customer service! Wonderful appliance!

Fireside Designs was terrific. They faced some problems with scheduling right upfront. My plumber was late, so Fireside Designs had to postpone their installation date. But when the rescheduled date arrived, they were here right on time. They came and hooked the new... Read More

4 Stars

Westfield, MA

4

Very nice showroom! Very courteous and professional people!

This was the second time we used Fireside Designs. They are the vendor for the brand of pellet stove we wanted to buy, so we had them install it for us. They are very courteous and professional people, and they have a nice showroom where you see what you are buying... Read More

5 Stars

Lennox, MA

5

Very knowledgeable and helpful people! Very customer-oriented!

I visited the Fireside Designs store and ordered a new set of fireplace doors. I was impressed by how knowledgeable the sales staff was about their products and how friendly they were. They were also good about staying on top of my order and getting it processed for... Read More

5 Stars

South Hadley, MA

5

Outstanding Work & Customer Care!

I needed an outside gas fire insert and I used Fireside Designs for the second time to get that done. It had to be custom made, and the owner, I believe, came out to measure the insert, along with making recommendations on what type of insert would be appropriate,... Read More

5 Stars

Springfield, ME

5

Everyone Did A Good Job

Fireside Designs installed a pellet stove which I purchased used from them. They did a good job, very thorough in their work. The installation technician was very knowledgeable and I felt he was looking out for my best interest. He also did a great job and I fully... Read More