Fireside Designs

Business Description:

Categories

interior design
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Reviews

5 Stars

South Hadley, MA

5

The fireplace turned out perfect!

I just had Fireside Designs come out to my home to install a new gas fireplace. I was very pleased with the outcome and would definitely recommend them to people. This was my first time using them and I think I would call them again if I need assistance. The... Read More

3 Stars

Hampden, MA

3

Pushy sales person

Visited store back in January looking for a pellet stove. Guy would only show me top of the line Harmon. Told him my budget and he kept showing me same stove when there were at least 3 others in my range. He was extremely pushy. Would not go back there again. Read More

3 Stars

West Springfield, MA

3

Slow service

This was my first time using Fireside Designs. They came out and installed a new wood pellet stove. I had a wood burning stove before that. I am very disappointed because there have been lots of problems with the stove. I have had a few different service calls and... Read More

5 Stars

Chicopee, MA

5

Very Pleasurable Experience

I found Fireside Designs to be very easy to deal with. I'm a first-time customer. I went into the store to look at models. The sales staff helped me to select the model that was right for my home. Fireside Designs had all the answers to all my questions. ... Read More

5 Stars

Westfield, MA

5

The technicians were very conscientious of our home.

We just had a fireplace insert put in with glass doors by Fireside Designs. We also had them install a whole new fireplace unit with the blower and everything. This was our first time using them and everything turned out just wonderfully. We would recommend them... Read More

5 Stars

Westfield, MA

5

Great company to do business with.

Twenty years ago we bought a gas fireplace for our old house from Fireside Designs. We were satisfied then, and that is why we went back to Fireside Designs when we needed a gas fireplace in a new home we were having constructed. The new fireplace turned out... Read More

5 Stars

South Hampton, MA

5

Professional, Punctual, and Honest

I was treated very well. The staff at Fireside Designs were very professional. They explained all my available options and made suggestions regarding the type of gas log and fireplace doors that would fit best for my fireplace. The installers were right on time,... Read More

5 Stars

Agawam, MA

5

They stand by their work!

I just bought a new pellet stove through Fireside Designs. They recently came out to install it. The product they carry is very good, which is the second one I have purchased from them. The technicians who do the work are always very good. I feel they are... Read More

5 Stars

Chicopee, MA

5

They seem like decent people.

I recently bought a pellet stove and had Fireside Designs come out to my home to install it. I really liked that they were a local business, so decided to try them for the first time. The technician who came out was very good, courteous, and knowledgeable. The... Read More

5 Stars

Hartford, CT

5

Very satisfied customer!

This was my first time to use Fireside Designs, and I purchased a pellet stove from them. This helps provide extra heat for the home. They also came out to do the installation work. They showed up as scheduled, and were very polite and courteous. They did not leave... Read More

5 Stars

Westfield, MA

5

I'd buy from them again!

I bought a pellet stove from Fireside Designs twelve years ago and went back this year to buy another one. I got the same kind of stove but a better make and model. The new one gives out more heat. The installers were excellent! The customer service is great! I... Read More

5 Stars

East Longmeadow, MA

5

Highly Recommend!

Fireside Designs we used twice now. I got a whole new grill and insert installed. This last time, they came back to put in the insert and everything went very well. It is really a great company to do business with. The delivery guys were nice enough to take the... Read More

5 Stars

Westfield , MA

5

We Could Not Be Happier!

For our first time using Fireside Designs it has turned out to be a great experience. Everyone was very knowledgeable in their store and in fact, the owner came out to inspect the chimney and had recommendations for installation readily available. The... Read More

5 Stars

Longmeadow, MA

5

Great Job

I had an excellent experience with Fireside Designs and I would recommend their service to other people. Most recently, I purchased a fireplace from the company and the installation went well, also. This was the first time that I used the company and I would use... Read More

5 Stars

West Springfield, MA

5

You're Going to Get What You Pay For

We bought a stove from Fireside Designs twenty something years ago, and then we went back again recently when we had to buy a new one. They made sure everything was perfectly safe and went out of their way to help me fix a problem I had with the downdraft in my... Read More

5 Stars

South Windsor, MA

5

Great Service All Around

I recently used Fireside Designs to install two pellet stoves and I am very happy with how the work went. This wasn't my first time using the company, but the people who came out for this job were professional and friendly. I would recommend this company to other... Read More