Fireside Designs

Business Description:

Categories

interior design
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Reviews

5 Stars

Springfield , ME

5

Warm & Cozy

Fireside Designs did an amazing job of installing our new fireplace, which we are enjoying this very moment. Everyone who worked on this was very professional and clean. This was my first experience with Fireside Designs, and I highly recommend their services to... Read More

5 Stars

Springfield, MA

5

Excellent! We Are Very Happy

Fireside Designs was excellent! We love everything they did and are very happy with their services. Read More

5 Stars

East Longmeadow, MA

5

Great customer service! Wonderful appliance!

Fireside Designs was terrific. They faced some problems with scheduling right upfront. My plumber was late, so Fireside Designs had to postpone their installation date. But when the rescheduled date arrived, they were here right on time. They came and hooked the new... Read More

4 Stars

Westfield, MA

4

Very nice showroom! Very courteous and professional people!

This was the second time we used Fireside Designs. They are the vendor for the brand of pellet stove we wanted to buy, so we had them install it for us. They are very courteous and professional people, and they have a nice showroom where you see what you are buying... Read More

5 Stars

Lennox, MA

5

Very knowledgeable and helpful people! Very customer-oriented!

I visited the Fireside Designs store and ordered a new set of fireplace doors. I was impressed by how knowledgeable the sales staff was about their products and how friendly they were. They were also good about staying on top of my order and getting it processed for... Read More

5 Stars

South Hadley, MA

5

Outstanding Work & Customer Care!

I needed an outside gas fire insert and I used Fireside Designs for the second time to get that done. It had to be custom made, and the owner, I believe, came out to measure the insert, along with making recommendations on what type of insert would be appropriate,... Read More

5 Stars

Springfield, ME

5

Everyone Did A Good Job

Fireside Designs installed a pellet stove which I purchased used from them. They did a good job, very thorough in their work. The installation technician was very knowledgeable and I felt he was looking out for my best interest. He also did a great job and I fully... Read More

1 Stars

Longmeadow , MA

1

Terrible company

Dont waste your time with this company. They'll take your money no problem but don't ever ask for anything from them once your stove is delivered and setup. They care about your money upfront and will ignore you once they have it. The owner screamed at me on the... Read More

5 Stars

West Springfield, MA

5

A good, professional company!

Fireside Designs installed one of those Harman Pellet stove inserts for me, and they keep it serviced. It really works well. They are a good, professional company, and they are very easy to work with. I have been happy with the insert, and with them! I would highly... Read More

4 Stars

South Hadley, MA

4

Delivered on expectation!

I hired Fireside Designs to install a gas insert for me. It's working well. First, I met with a salesperson in the showroom. Then, I did some more research on my own to hone in on what I wanted. When it came time to purchase and install the gas insert, Fireside... Read More

5 Stars

Springfield, MA

5

Very pleased with their service!

The service I received from Fireside Designs gets five stars. However, the equipment didn't quite meet my expectations, so I have to rate my whole experience at four stars. The gas insert just isn't heating like I thought it would. It works more like a showpiece... Read More

5 Stars

Dalton, MA

5

Very easy people to do business with!

Fireside Designs recently installed a new Harman insert into my fireplace. They were right on schedule to do the work, and the insert both looks and works great! They are easy people to do business with, and they take care of things quickly. They are very friendly,... Read More

4 Stars

Granby, CT

4

Dave is Great in Assisting Customers.

I purchased a pellet stove from Fireside Designs and Dave was the salesman. He did a perfect job of explaining everything to me. I'm not as pleased with the salesman that assisted me when I went in to purchase a pellet grill. If you go to Fireside Designs,... Read More

5 Stars

East Hampton, MA

5

Efficient Customer Service!

Fireside Designs did a great job for us! This was the first time I used their services. I found them when I drove past their shop. I bought a glass fireplace enclosure. The installer was fabulous. He was the same gentleman that helped me in the shop. He was... Read More