Fireside Designs

Business Description:

Categories

interior design
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Reviews

5 Stars

Agawam, MA

5

They came out right away and were very nice!

I think I used Fireside Designs once a long time ago. I recently called them to come out again to deliver and set up a grill for me. I was very satisfied with their work. When I called, the owner himself came out right away. I wanted him to run through... Read More

5 Stars

Springfield , MA

5

They did a great job for us!

Fireside Designs did a great job for us, and we highly recommend them! Read More

1 Stars

Greenfield, MA

1

Terrible Experience with this dealer

I want to issue a complaint about an Ortal dealer - Jay Peloquin of Fireside Design, West Springfield, MA. I called Mr. Peloquin to discuss purchasing an Ortal gas fireplace. I don’t know what is wrong with this man but he was rude, angry, hard to communicate with,... Read More

5 Stars

West Springfield, MA

5

Personable. Easy to contact. Good communicators.

I bought a pellet stove from Fireside Designs and they came out and installed it for me. The installation went well except they forgot to caulk one area. But they came right back out when I called. However, the stove itself is louder than I expected. When the... Read More

5 Stars

West Springfield, MA

5

They have good quality products at fair prices.

Fireside Designs recently came out to my home for the first time and worked on my fireplace. They actually mounted and installed new glass doors on the fireplace which turned out great! The technician did a really good job. He was very friendly and I certainly... Read More

5 Stars

South Hampton , ME

5

Highly Recommendable!

Fireside Designs are great! They did a very nice job of replacing my gas fireplace. The installation guys were very courteous and clean in their work. They absolutely knew what they were doing! Everything went just fine with no problems! The fireplace looks great! I... Read More

5 Stars

Springfield, MA

5

Walked Away Feeling Like We Made The Right Decision

Fireside Designs has always done a great job for us. We have used them for a while now and we have always been happy with their work. We had them do a gas insert for us recently and we are happy. We went into the shop to look at the different inserts and the... Read More

5 Stars

Suffield, CT

5

Knowledgeable, Professional, Courteous, Good Value

This was the first time we used Fireside Designs. I have driven past their store many times and when we decided we were ready to purchase a pellet stove we stopped in to look at their options. The salesperson was very helpful. They went over the features and... Read More

5 Stars

Hampden, MA

5

I would definitely use them again!

I just tried Fireside Designs for the very first time. I knew them as a local business which I like to try and give my support to. I had them come over to my home to install a whole new gas fireplace. The project turned out great and their service was excellent... Read More

5 Stars

South Hadley, MA

5

The fireplace turned out perfect!

I just had Fireside Designs come out to my home to install a new gas fireplace. I was very pleased with the outcome and would definitely recommend them to people. This was my first time using them and I think I would call them again if I need assistance. The... Read More

3 Stars

Hampden, MA

3

Pushy sales person

Visited store back in January looking for a pellet stove. Guy would only show me top of the line Harmon. Told him my budget and he kept showing me same stove when there were at least 3 others in my range. He was extremely pushy. Would not go back there again. Read More

3 Stars

West Springfield, MA

3

Slow service

This was my first time using Fireside Designs. They came out and installed a new wood pellet stove. I had a wood burning stove before that. I am very disappointed because there have been lots of problems with the stove. I have had a few different service calls and... Read More

5 Stars

Chicopee, MA

5

Very Pleasurable Experience

I found Fireside Designs to be very easy to deal with. I'm a first-time customer. I went into the store to look at models. The sales staff helped me to select the model that was right for my home. Fireside Designs had all the answers to all my questions. ... Read More

5 Stars

Westfield, MA

5

The technicians were very conscientious of our home.

We just had a fireplace insert put in with glass doors by Fireside Designs. We also had them install a whole new fireplace unit with the blower and everything. This was our first time using them and everything turned out just wonderfully. We would recommend them... Read More