I've used this office for my dogs and cats and been very happy. Today not so much for my 2 kittens Xena and Boo. I'm not going to get into a long explanation but the Vet was not one I've seen before. I know they have vets fill in and never a problem before. Seemed in a hurry, kept pushing my male kitten away from her. He wasn't aggressive or hyper, just trying to interact, he's people friendly. Answered my questions but seemed a little annoyed. Front desk and tech were all new but nice. Just not what I am used to. Seemed like a different office.