I've been using this place for years. About 4yrs. ago I wasn't going to be in town so I tried another place I found on line. I'm a trucker so it made sense. Well, I like to think I learn from my mistakes and I did. The other service was embarrassingly horrific. I felt bad for my wife and like a fool. I made the call, apologized for being a cheapskate, and after explaining what happened the wonderful people were patient and worked hard to create exactly what I wanted. All this was over the phone, cutting out and took about 10min. to finish. She, my Wife, loved the new delivery and loves every surprise I create with Roses & Blossoms, aka. Just Roses when I started using them. Thank you everyone at the Spokane Valley location and Downtown for never failing to satisfy and amaze.