Outstanding customer service!!!!
I called Door-Mart Garage Doors service center Monday afternoon and seamlessly confirmed an appointment for an estimate. Frank was the service technician dispatched to my area. And even though he was unfamiliar with Vallejo, he arrived early to the appointment, which I truly appreciated. Once there, he went right to work on analyzing my problem. Not more than a minute had passed before Frank provided me with a very reasonable estimate. Yet he went one step further. He informed me that he could completely fix the problem in 20 minutes. Of course I jumped on the opportunity because like most home-business owners my time is very limited. Much to my surprise and sheer delight, Frank completed the job in less than 20 minutes and then began to test for redundancy. We were completely done in an economical time window of 30 minutes. I highly recommend Door-Mart Garage Doors for any garage door issues. What more can I say: courteous friendly service, knowledgeable technicians, and great customer service. I understand they even have all the necessary parts for one-stop shopping. Two thumbs way up with a big smile!!! P.S. Don't forget to ask for Frank.