James W. totally took care everything. I am a senior and this was a new experience handling such a big project - James W. is my super hero! Professional, extremely competent, kind, patient, with great communication skills; making sure I had no questions! The digging crew were great and did a wonderful job! Andy was always courteous and made you smile with her phone skills. All company contacts were great! I have a "plumber/plumbing company" now and will stick with Dial1JohnsonPlumbing... Sincere thanks to all. I will recommend to friends!