Randy the representative that came to my home and gave me the estimate made me feel like I was going to be provided with the best service and price and was very informative of what I needed and to expect and how to do the 12 months no finance charge financing. Ginger was very thorough with making sure all the paperwork and permits were complete and done correctly. The installers Jared and Ronnie were very friendly, professional, and extremely superb at what they do. I am above satisfied with my new furnace and feel confident that I chose the right company. I received a 10 year parts warranty and am thankful they have after hours service 24 hours, 7 days a week. Thank you!