R&R Heating and Air Conditioning installed our furnace and central air conditioning as part of our new home purchase 6 years ago. We have had R&R come and do annual preventive maintenance on our unit since we purchased the home. This year unfortunately we have encountered a “gremlin” in our system causing the furnace to sporadically shut down. The root problem has been a bit difficult to diagnose and identify the exact cause requiring a couple visits out to fix the furnace. During this little ordeal, R&R techs and telephone scheduler staff have been responsive and most professional in trying to resolve our problem. Big shout outs go to Telephone/scheduler Michelle and Technician Joe for their extra efforts and superb customer service in getting our system running reliably. Thanks Michelle and Joe! You’re awesome!