We purchased a new home this past winter and were unable to test the AC because of the temps. In June we brought R&R Heating out to service the heating and the AC and found out the heating unit and humidifier were only a year old and working fine. However the AC was on its last legs. Since we are not full time residents yet, we setup the installation of the new AC for a week in September when we would be back unpacking. The estimate was a simple process, mailed them a check for the down payment and installation was scheduled. Two competent, friendly and respectful guys arrived at 8:30am and were completed by 3:00pm. Our inspector arrived the following morning and signed off on the work. Bing, Bang Boom we have a brand new AC! Highly recommend this company and everyone we have spoken with on the phone.