When I called the company office to schedule an appointment the receptionist was knowledgeable, courteous, and immediately helped schedule us for service. Our ervice technician-Eric McCathran -arrived at the scheduled appointment and did an excellent job repairing our kitchen faucet and bathtub plumbing issues. He arrived on time, was very professional, questioned us about the plumbing challenges we were having, investigated the situations, recommended the corrective services we would need, and let us know what the fee for the work would be. Eric did the work in a thorough and timely manner: fixed the issues, cleaned up behind himself after he finished the work, gave recommendations on how to maintain good operation of our sink and bathtub plumbing, presented the bill, and left-all in a courteous and businesslike manner. I highly recommend this technician and this company for your plumbing needs and to give excellent reliable service in a prompt, professional and courteous manner.