Business Description:
Plumbing, Air Conditioning, Heating, Electrical Services and more. Based in Alexandria, Virginia and serving Northern VA, Washington DC and Maryland since 1904.
Categories
plumbing, electrical, heating & air conditioning
Lost AC on the 4th of July
The AC compressor failed on early in the morning on the 4th of July. The 4th is one of the 5 days that their offices are closed each year. With that in mind, a tech was dispatched to diagnose our problem. The representative could not fix our HVAC system (Because it is a closed system).
I had to call the main office the next day. The sales representative came to the house and presented my option for the HVAC replacement. Once the unit was ordered, an installation date was set.
During the installation, the representative arrived timely and a second group arrived with the new unit. All in, it took about four and a half hours. I did have seven days of downtime.