Business Description:
Plumbing, Air Conditioning, Heating, Electrical Services and more. Based in Alexandria, Virginia and serving Northern VA, Washington DC and Maryland since 1904.
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Categories
plumbing, electrical, heating & air conditioning
John C. Flood, Inc.
6430 General Green Way, Alexandria, VA 22312, USA
(703) 914-1800

Service

Professionalism

Total Experience

richard s.

Springfield, VA

John C. Flood, Inc.

Disappointed

After an initial visit during which the plumbing technician indicated he could not do the work unless Fairfax County Water Authority shut off the water to the house, it was later determined that he could have done it himself. When he finally did the work, requiring cutting a hole in the drywall, despite our being told by the chief of (and scheduler for) his section that an access panel would be installed, this was not done. When we questioned this, they said that we were never told that they would be installing a panel , and that they did not charge for one. The total bill, which was not itemized, also exceeded the estimate from the technician's first visit. We had to pay to have someone else install the panel at the hole. While it looks like the plumbing was properly repaired, the overall experience with the access panel and the billing was disappointing.