After receiving an over-inflated quote for a transmission rebuild from Tom's Automotive in west Seattle, and prompting from friends to shop around as I was getting 'screwed over', I decided to shop around for another garage. I picked North Seattle Transmission because of their AAA status and good online recommendations. After talking with them, trouble shooting my auto problems, and getting estimate for cost of repair, I felt confident enough to have my vehicle taken there. Their service was great, the price I paid was half of what the first shop quoted me, and the repair was done in less than a week, whereas I was quoted 2 weeks by the first shop.
What started off as an awful experience by the first shop, was made into a good one by their service.