I had a great experience with BC Express Inc Heating & Air Conditioning. I would describe the staff as very professional and it was easy working with them. I have been using this company for around 10 years and I will continue to do business with them for any future service that they might be able to help with. Overall, I just really appreciate the excellent customer service. Most recently, they did work on the thermostat and I was very happy with the results. I would recommend the company to other people. They do great work.