It is absolutely true that he builds lasting relationships one customer at a time!! I have never been to a business where someone has exhibited this kind of customer service. Dale is patient, kind and understanding. He has a thorough knowledge of the Insurance and Collision Industry and helps you to become informed.
You are in extremely good hands at Dale's Collision! Dale and his staff are friendly, knowledgeable and put the customer first, something rare in this industry. My husband and I were thrust into an intense stressful situation Memorial weekend, my neighbor wrecked both of our cars in our driveway, totaling one of them. We initially went to a closer body shop because it is what are Insurance Co. recommended, but soon found out that this was a HUGE mistake. Soon after, we had both vehicles moved to Dale's and our stress and blood pressure went back to normal. Dale comes in early and stays late. He walks you through every step of the process, pulling details up on the computer. He and his staff are not in back offices talking with Insurance Companies, but they greet you when you walk in and are always courteous. He keeps his staff current and trained on all of the latest technology. MOST IMPORTANTLY he works for YOU not the Insurance Companies. He is honest and has integrity and will assure that you and your car are safe and whole again!