Rapid, efficient, courteous, but expensive.
They were good. I had a lot of cleaning I had to have done, and it had been a while since I had them do a complete system service. First, I had my ducts cleaned, then my furnace and chimney. I had the complete deal with the AC cleaning and work on the outside unit too. It was very good.
I have actually, now that I think about it, one or two reservations. I don't know if it is common in the industry, but after they left, I brought the heater people in because I was wondering if my coil was plugged. The heater people said they can't even get in to take a look or clean it. I don't know if that's true or not. There was a lot of dust floating around the house because I had construction done. Maybe that is the industry standard, though. So, the one thing I have a concern about is with the furnace, not with the company.
Also, there was a bit of shock at the cost, considering they worked for only maybe 40 minutes. They were in and out, clean and efficient, trustworthy and did a good job, but it seemed like an awful lot to pay for the three people here. With travel it can't have been more than an hour of work, so it seemed like a lot of money and I had some sticker shock. That was the biggest downside, but again, that might be the industry standard. It was just more expensive than I was used to.
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