Tier 1 Heating and Air

Business Description:

Tier 1 Heating & Air is Charlotte's home comfort and indoor air quality expert! Why pay more for a catchy jingle? Call Tier 1 Air today!

Categories

heating & air conditioning
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Reviews

5 Stars

Huntersville, NC

5

Above and beyond

This is going to be a bit long- but I have to do justice to all of the excellent customer service I received: I contacted Tier 1 as they were the contractor listed for my unit when it was built in 2010. It was mid-day Friday and I explained my a/c was out and I had... Read More

1 Stars

Mooresville, NC

1

Choose another company

Tier one did the install on the new units on our home. They were the company and units chosen by the builder. Ever since we purchased the home, we have had them out several times because the refrigerant was low in one or both of the units. The last time we were... Read More

5 Stars

Monroe, NC

5

They stand behind their promise to get the job right no matter the circumstances.

The service technicians are very thorough, friendly, supportive, and provide the extra time to ensure the customer understands the outcome good or bad! Read More

1 Stars

Charlotte, NC

1

Rip Off

Our builder hired Tier One to install our entire system 2 years ago in Charlotte, NC. Our house was not cooling, so we had another referral come test our system. We were very low on refrigerant which was odd of a system this new, so the tech recommended that we... Read More

5 Stars

Charlotte, NC

5

Takes time to explain to their customers!

Tier 1 Heating and Air did a really nice job in helping us in terms of answering our questions we had about things that needed fixing. We bought our house in 2010, and they were kind enough to help us install heat and air. They were very responsible and explained... Read More

5 Stars

Indian Trail, NC

5

Knowledgeable and professional.

Tier 1 Heating and Air were my third heating and cooling company I called in. They were the only ones able to solve the issue we were having with our system. They were done with the actual work in a timely matter and offered competitive pricing. We were also really... Read More

5 Stars

Charlotte, NC

5

Good experience. I would make the same selection again.

Tier 1 Heating and Air installed new air conditioning equipment (not an entire unit) for us, including coils, refrigerant, and compressors. They were competent, responsive, and made good recommendations on what we should get. There are a lot of different brands on... Read More