I can express how lucky we are by purchasing a puppy, we call "Giovanni" AKA "GIO". GIO was clearly well taken care of prior to purchasing him. He was healthy, well groomed and mannered puppy. Everyone who meets GIO wants to know where we got him because of his quirky, unique looks and personality. GIO was chosen for a 2015 puppy calendar 3 weeks after we took him home-Mr. July 2015 now, lol. I definitely recommend Pic-a-Pup. We are going to get another in a few months for my niece and that is where we are going to buy him. I know that the staff are friendly, knowledgeable and honest regarding each puppy and any questions you have.