My experience at pikapup was very good liked how everything was being cleaned, liked that they make sure before and after you leave each room you sanitize,everyone very friendly, they let you play with the pups. Biggest thing that impressed me before leaving they give you all there vet records,go over everything about puppy they know,they make sure that you have everything you need, after a week went by they called and made sure the puppy settled in well, and there where no problems, loved my experience