Preferred Plumbing & Drain

Business Description:

Free Estimates from a local Concord Plumber. Video Testimonials, Free Guide, Special Offers on Concord Plumbing Services, Commercial Plumbing, Water Heaters & Emerge

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plumbers & sewer repair
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Tom's Review

Service

Will Recommend

Total Experience

Livermore, CA

Preferred Plumbing & Drain

Some areas good, some not.

Your cpy. came out twice within a week and both Vladim and Oscar were a "10". Wonderful rep.s of your cpy.
I do think there is a disconnect between mgt. and your initial call center. It took me "five calls" to get a definition of available discounts, ultimately speaking to Mark in Concord, very professional. Why in the world don't your call ctr.s or dispatch know the current policy? You are also more expensive than other plumbers.
Our cpy. has a similar name: Preferred Partnership Services, Inc. Check us out on Google

comments

Thank you Tom for your comments. This helps us get better. We will go
Over the policies again withy the central booking/and dispatch group. If you have any other comments please contact me directly at preferredplumbing07@yahoo.com

Bryan

Preferred Plumbing & Drain commented on 01/07/2015