They did not clean anything
On 7/25, two men came to clean our HVAC system. They spent most of their time trying to convince my wife to buy extra services, some of which she agreed to. The final bill was:
Roto Brush (air duct cleaning): $189.00
Furnace clean $65Outside A/C (Free bonus)
Furnace chimney: $69.95Plus tax,
which totaled $346.96
They spent all together about 45 minutes at our house. Couple days later, I decided to look into the system to see how clean it is and noticed that it is still extremely dirty. In the lower portions of the duct system, there is about 1/2 inch layer of dust and the outlets in the rooms are very dirty too. (I can provide photographs)The air-conditioning unit is still dirty too. In other words, they didn't clean anything even though they did bring a large hose into the basement from their car. I called them this morning and spoke to the owner Scot, who said he would call me back within half an hour but he never did. When I called back again (from a different number, because my original phone is being ignored) he said he would call back within an hour. He never did. From reading other complaints on BBB, this is their standard procedure. They ignore the phone calls.
This is a total scam. Please be ware of this company or any of these associated companies:
Allied Furnace Cleaning; CleanMyFurnace.com, Duct 911, DuctCleaningTwinCities.com, Hoffman Refrigeration & Heating
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