They responded very quickly (within 30 mins) of my initial call, then provided me with an estimate/proposal on the same day. Within the hour, I had an appointment scheduled, and the guys arrived a few days later at the appointed time. They did their work thoroughly and quickly, and I will definitely make them my go-to gutter cleaners. Simple as that. Considering how many other outfits ignored my calls and emails, or did one job and never bothered to answer my requests that they return the following season, I'm particularly relieved to have found these guys.