I have used Mighty Clean Carpet Care in the past which is the reason I called them back. I think that the back and forth cleaning vs. the rotational cleaning does a better job of getting your carpets cleaner. They do the back and forth cleaning. When the carpet technician arrived, he explained everything to me, was friendly and it seems the cleaning of two rooms, the sofa, and a chair did not take long at all. I have dogs, and they were able to get the upholstery and carpet very clean and smelling great. I typically use them every six months and look forward to calling them back soon.