I used Mighty Clean Carpet Care for the first time last month and my carpet looks great. The servicemen were friendly and professional. They were willing to make last-minute accommodations for me too. I asked them to clean a couple of area rugs while they were there, and it was no problem for them. They really care about pleasing their customers. When I called to make the appointment, the lady on the phone was very pleasant and courteous; she made it easy to make the appointment. I highly recommend their excellent service and plan to use them again in the future.