We have always used Advanced Plumbing Service in the past, so when we needed the flex cord in our kitchen sink faucet fixed, we called them. The plumber who came out was a great worker and in about five minutes was able to fix the cord issue. We were charged the full amount for the visit, but he told us that if we needed anything else, just call back. We had a drip problem in the bathroom a few weeks later, so we called them again. They wanted to charge us the full amount for their visit, and not only that, they didn't even have the info for the problematic fixture that they had installed for us before. They also never bothered to call us back about it. Suffice to say, we were not very pleased. So much so, we might not even bother using them again.