Prompt, Honest & thorough
We knew we needed a new AC and actually had a quote from another company (really liked them and didn’t really expect to find another contender) but wanted to do our due diligence so Saturday morning 8:30 ish I called Max mechanical and Andy answered. Told him I just wanted a quote on a new system. Mark called me 10 minutes later and said he would be out before 11:00. He arrived about 10:20. He reviewed our system and found a couple issues the other company missed as well as solutions that were spot on. Even though their quote was substantially more than our first quote we went with Max Mechanical. We scheduled for Tuesday. They texted to say they were on the way (by the way, no deposit, we hadn’t paid a dime as of yet). They arrived a few minutes later. Jeremy and his team got right into it. They were careful to lay down floor coverings and communicated the plan. Mark came out about 45 minutes later to make sure everything was on track. They did a great job of cleaning up the previously cited issues and the new installation was clean & tight. Everything works great! We have 3 AC units in our house. Max Mechanical will be taking care of them all from here on out. Thank you guys.