Our old air conditioner had been on its last leg for 3 summers. After fighting with our home warranty company for 3 weeks (where they kept “repairing” our unit only for it to break again a week later) we decided to get a new unit. We declined to go with the company who was sent to us by our home warranty because the business was terrible. We had remembered Rocky from Efficient Home Solutions, who’d come to us for a repair the year before and we remembered how helpful and trustworthy he was. They’d provided us a refrigerator magnet with conversion tables, and my husband said, “Who was the company with the conversion table magnet? They were fantastic!” So we called up Efficient Home Solutions and told them about our AC (which was completely kaput). Rocky and David set an appointment to come out with us THAT NIGHT to talk about units and see if we could get our clunker up and running. They provided us several options to choose from, and didn’t try to upsell us into anything that didn’t need to be done. They shared that we didn’t have enough ducting for our square footage, and laid out the plan to help us get the most out of our AC. We actually decided to get a new unit AND a new furnace, so that we might avoid any trouble down the road. Rocky tried everything he could to get our unit running while we waited for installation, but that thing was gone. However, we appreciated his efforts in trying to help in any way he could. We set our installation date and were ready to go. Installation of our unit, ducting, and furnace took 1 day. 1 day! They were incredibly fast and did an amazing job getting everything installed and all the old stuff hauled away. David and Rocky made sure they were there on installation day to make sure everything went well- which is always such a nice experience to make you feel valued and cared for. Installation went great and the results have been awesome- our new unit is silent! It used to sound like something was about to explode when that old unit came on. Our house is so comfortable now- I didn’t even know it could be this good! The new unit is great and David called to check on us the next day to make sure everything was working right, and they are scheduled to come out today to check again.

I really felt like they cared about us and that they valued us as customers. There was a reason we remembered the company with the magnet- they were great then and they were amazing when we needed them. We will recommend them to everyone we know because they are honest, work with integrity, and do what’s right for their customers. Thank you David and thank you Rocky and your whole team- we are so happy!