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Rocky within the time frame we were told and was very helpful. He informed us that the sound we were hearing was not a motor going bad but that it was air blowing through the system where a small hole had occurred. Nothing to be done and that it would most likely stop or be hardly noticeable. It has since become unnoticeable. We were very pleased with the job that he did and not trying to do something that did not need to be done and running up a large bill. All in all it was a very good experience and would certainly recommend your company to friends and will be sure to call you if we ever do need service again.