I called out Arnold & Sons Plumbing, Sewer & Drain because of a pipe issue. I had used them once before for my rental property, but this time it was here at my home. I didn't care much for the estimator, but the plumbers who actually did the work were excellent. The best way I could describe the estimator would be gross overkill. There were too many things he said needed repair or replacement that did not, in fact, need to be done. According to him, I had the option of either replacing all my plumbing or replacing my drain lines, both being very expensive. The plumbers came out, and they discovered I only needed the soil pipe replaced, and all the other things told to me by the estimator did not need to be done. The estimator left a bad impression on me, whereas the plumbers left an excellent impression on me. Out of ten, I would rate them an eleven, but for the estimator, I'd rate him a negative one.