1.25 hrs listening to jake complain about his girlfriend, co worker’s drinking, xmas church presentation running too long so not enough sleep, girlfriend upset he is having his mother return damaged xmas gifts for him, girlfriend sleeping with window open and keeping him from heating blanket, possibly only topped by him handing me an estimate and giving me only 5 mins to decide which option. Horrific price gouging with no up front prices. Then Jake calls in a team of 2 guys to replace the inside water main valve. I had drained the pipes so they took all of 15 mins in the sloppy repair. They left without putting the cap on the water main out at the street. The “introductory” photos and dating site type description of the workers is absurd and provides zero info on their qualifications. I will not recommend Arnold Plumbing to anyone.