Business Description:
At Arnold & Sons Plumbing, Sewer & Drain, our team and I are here to help with the Plumbing, or Sewer work in your home/building.
Categories
plumbers & sewer repair
Arnold & Sons Plumbing, Sewer & Drain
1621 W Candletree Dr b, Peoria, IL 61614, USA
(309) 691-8291

Service

Professionalism

Total Experience

Raymond C.

Brimfield, IL

Arnold & Sons Plumbing, Sewer & Drain

Overcharge

I should have read the feedbacks before I called Arnold & Sons Plumbing. I now see that many people have had the very same negative experience that I had yesterday. I needed a kitchen faucet installed and a replacement part for the pump in the barn. Instead of giving me a quote, the plumber went out and sat in his truck for at least half an hour writing up exorbitant estimates for things we didn't want or need--like a new water heater even though the current one is working fine and is still under warranty, or digging a 60-foot trench in front of our house because "maybe" there was a leak. Then we had to pay him a trip charge of $109. My advice is to stay away from Arnold Plumbing. I wouldn't trust them for any job

comments

Hi Raymond! Thank you for sharing your feedback with us. I reviewed the appointment with our technician and we did provide repair solutions that will permanently resolve your issue so you have peace of mind in the future. The parts, timeliness, team and company are all factors in what it takes to bring a 5 star experience.
We certainly appreciate your honesty and the time you took to review. Please reach out to our office if you would like to discuss further. It is our entire mission to leave you feeling better for having done business with us.
Our office: 309-691-8291

Arnold & Sons Plumbing, Sewer & Drain commented on 08/25/2022