The service guy was nice, thorough and knowledgeable, but their prices were not competitive
I wanted to replace a faucet, so I called Arnold & Sons Plumbing, Sewer & Drain. The service guy, Nick, was very nice and very professional and knowledgeable. He quoted me the price for a new water heater, which I did not need, and which I thought was a waste of time. He then quoted me a price that was about six times what it should have cost to replace the faucet. He quoted $1,300 when it was about a $250 job, and that was with me supplying everything but the valve. I went ahead and paid the $109 service fee, but I did not have them do the work.