$571 for a $99 pump installed in 40 minutes!!
Seriously, whay more do i need to say?
unfortunately, much more. The plumber tried to tell me that my pipes are all frozen because even though it was 22 degrees out, the "real feel" is only 4 degrees so they are definitely frozen. Only living things are affected by "real feel"! They were not frozen. Then after I specifically asked the company to have a 3/4 hp pump to replace what I have and need, when they got there, they of course only had a 1/3 hp pump. Then proceeded to explain how a 1.25" copper pipe can only discharge 40 gmp so it can't handle a 3/4 hp pump!
Definitely not true! Instead of losing the $89 call fee and waiting for another company to come and getting my basement flooded in the meantime, I had no choice but to bite the bullet and have them lose a customer. He then tried to scare me into replacing another pump, yes, for another $571, because it was burned out due to running, which it was not! Basically if I didn't know any better, I would have given into, what I would definitely call scare tactics, got two pumps replaced, a replaced backup system and all new piping for just a single burned out pump! Needles to say this is exactly why people fear calling 'professionals' to service things. This was outrageous. Please believe this review, do not ever call this company! Companies with these kind of practices need to be taught this is unacceptable.
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