I've used Excellence Plumbing LLC twice. The first time they came, they repaired a leak in a hot water line. The second time, the owner himself came out on Christmas Eve to replace a trap in the front bathroom. I was very pleased and surprised that they would come out on Christmas Eve! They were very, very pleasant. John explained everything politely and let me know what needed to be done. I like that they are family-owned and local. Excellence Plumbing LLC was really quick and efficient, and they weren't extremely expensive. I really appreciate what they did, and I felt like they took good care of the problems.