Found this company on-line and was impressed with their reviews. We usually clean our own carpets, but our living room/dining room (light-colored berber) was too big for us to do on our busy schedule. We decided to do the three main living areas and scheduled the appointment. The night before, as we were emptying the living room, we realized our arm chairs also needed to be cleaned. Randy the technician was very flexible and said he could do the chairs and the carpeting and gave me a price. Not cheap, but not exorbitant. The chairs look like new. The carpet is no longer dingy, and even some stubborn spots are gone. Additionally, Randy went the extra mile: he cleaned two small pillows and a 2x3 area rug in my hallway. Randy was courteous, on time, and very helpful. I will definitely recommended this company.