Our Labrador Retriever was ill and decorated our brand new carpet with diarrhea. Not good; quite a mess. Mr. Randy Christman came to our home, professionally and courteously described his cleaning process and then went to it with vigor. He did an outstanding job, returned with courtesy to readdress the worst stain, and helped us. Result: You have a new client. Here on in, we'll call Randy for our carpet cleaning needs. Thank you. Guy and Susan Williams