The last time that we called upon Small World Tree, it was because a tree fell over in a storm, and landed on our house. Luckily, the roof held the weight, and the tree did not go through the roof. We called Small World Tree, and they were out here the next day, and they took care of it for us. They were brilliant, and they did an amazing job! I can not envision a better job, and they deserve more than Five Stars!