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Derek P an amazing guy to deal with from Robison
Boiler kept on going out every few days. Derek kept on coming back and calmly and smiling all the time kept on fixing the problem.
Good guy. Always nice to meet.
Keep it going Derek.
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excellent - professional - the best
just had billy do the annular conditioning service. I always request him because he is always professional and thorough. does great work. very knowledgeable and friendly at the same time.
great service. highly recommended.
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Great Service
I just had my old boiler replaced in my basement and I'm thrilled with the results. The new system is nice and quiet, and fits perfectly into my small space. The technicians that came to the house were very knowledgeable, polite and personable. I would recommend...
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Just had an energy review and it was extremely helpful
Joe was very professional and extremely helpful in pointing out things that I was not aware that needed correcting. Based on his recommendations I scheduled a few appointments to address the issues he noted. Since I already had a energy audit a couple of years...
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Great Job, Thank you Lou
Lou did an amazing job. He was very professional and thorough. He left my home neat and clean and my water heating working perfectly.
He gave me some excellent tips as well. I highly recommend Lou and Robison.
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Complete service!
I've been using Robison Oil for about a year. I get gas from them and then when I have a problem with the furnace, which I have on two occasions, their people come over and do really good work on it.
The people they sent over who did the work on the furnace did...
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BAIT AND SWITCH SCAM
I believe I am the victim of a Bait-and-Switch Scam.
BAIT: March 28, 2022, I engaged Robison Oil to replace two gas boilers and indirect water heaters (water storage tanks) with two new more efficient, gas, tankless, combi, condensing boilers Bosch Singular 5200...
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Long Term Customer of over 30 years.
Service is reliable and readily available, at all hours, when a problem arises. You may pay a little more for oil however the service negates the higher oil prices.
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Great job for annual service
Chris did an excellent job and explained anything I wanted to know. The annual service is more than just cleaning changing the filter and nozzle, it is checking the system for potential future issues. Chris handled all very well making sure we were in great shape...
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Price Gouging and Harassment
First, the company price gouged my family during a snowstorm.
Right before a blizzard, our furnace stopped working. My pregnant wife, my three-year old son, and I sat for several days in the cold while we waited for a technician to come, then they ultimately...
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Unethical Company
This company has no ethics! Have been with them for a couple years. The price for heating oil and service contract keep increasing. I was on variable rate and noticed the price for recent delivery was too high. They tried to explain the "market rate" and the fact I...
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Excellent Company and Wonderful Technicians
Hi, We just had another great experience with Robison. The technician Ray, went up and above the call of duty. He found the tiniest leak and repaired it. He didn't accept what seemed liked a corrected situation. He looked until he found the problem. Thank you Ray,...
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another feat service visit from robison
gary and ray were at my house to complete a somewhat complex (at least it seemed that way) reconfiguration of the piping for my recently installed system 2000 oil burner. the house was not getting the steady heat it needed on very cold days.
i would have said...
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could not ask for better people or service - excellent
as usual, superb service and knowledgeable staff. could not be more satisfied with everything they have done for me.
all of my interactions w phone staff and field staff have been excellent. they stand by their products and i very much appreciate that.
on the...
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Disaster Averted. Thanks Robison
It was Christmas Day and we had company and kids home from college. No heat. No hot water. Despite the fact I was hesitant to call on such a big holiday, I had no choice and called Robison. Service tech arrived promptly. Diagnosed and solved the problem. Could not...
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The team that installed my boiler were fantastic!
I am so pleased with the hard work,cleanliness and expertise of Mark and Ray, the techs who took out my cracked boiler and installed a new one using the parts that were salvageable from my old one. They were friendly and explained what they would be doing and all of...
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Best service and workmanship
Mark and John installed new oil tanks in my basement. They were fantastic. Efficient, professional, and friendly. It was obvious they really cared about doing a great job. And left the place as clean as before they got here.
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excellent staff and service
i have been a robison customer for about 18 months and they continue to provide outstanding service and high quality products. you get what you pay for - as they say.
all of the service people i deal with - phone, on-line or in my home - are professional,...
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Great service as usual
I believe in supporting Mom and Pop businesses because that is what I have. However, when it comes to keeping my house and family warm, a company with a big and capable service department far outweighs an extra 15 - 20 cents per gallon. We had boiler problems on a...
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Beware of this Company!
If I could give no stars I would. Beware of this company. You will run out of fuel more times than they will ever fill your tank even with a contract because in the end you will find another company to show up before they do. They will never deliver your oil on time...
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