This was my first time using CBR & ReBath. There were no problems. The only problem I had , that wasn't with them, was that I had an old chair that fell apart when they took down the walls. I called ReBath and spoke with Debbie about how I couldn't find a chair I liked. The owner recommended a chair for exactly what I needed. I need a small chair for shaving, and it fit perfectly. They replaced all the pipes and the entire shower. It was huge transformation. My house is a small house, and I had a really small shower. This makes the bathroom look twice as big as it is. They were on time, professional, and thorough. I had one little tweak which I didn't realize until I went to open the shower door, and they came right back and fixed it. The shower looks absolutely gorgeous, and the bathroom looks beautiful. I would recommend it to everybody. It was a very good experience all the way around.