Good morning: Prior to the appointment, i talked with Mr. Siemer on the phone; When I gave him my issues, Dr. Siemer let me know what he thought the problems might be.. The appointment was scheduled easily and the technician was pleasant, very professional and cared about my concerns.. I would recommend Siemer to anyone; in fact, I gave one of his business cards to a neighbor yesterday and you can't beat "word of mouth" referrals!! Thank you. PJ Berkshire Hathaway Real Estate Across The Street or Across the Nation!!