Very thorough, timely, good communication and follow-up
Commonwealth Home Inspections performed the most thorough inspection, and the thorough work quality is the best we've had over the course of owning eight homes. They followed up extremely well. I was really pleased.
Even though we never met Kenny formally, we had conversations with him about the house and what he thought of it. They would make notes on items that would need to be corrected and brought everything to our attention, even though they weren't violations. They'd let us know what to pay attention to and would tell us to be careful about this, or this is fine but stay alert.
He makes a big point about working for the buyer and not being beholden to others in the industry. For a lot of people, that should be comforting.