We were closing on the sale of our house in three days and my son broke a double pane window. Everyone we called said it was a 5 to 10 day turn around. Called W&GP and they had a man out that afternoon. He texted our sizes to the office, Victor made the glass unit that day and Patrick installed it the next morning. They did not charge extra for the quick service saying since it was the type of glass unit they can make inhouse and the job fit in their schedule it didn't cost them anymore than a normal, so why would they charge more!