It was overall a good experience with Common Sense Inspections. There was a little bit of confusion, and it was kind of a long process to get everything started. I got a lot of e-mails and understand there was verification needed, but it was a bit much. Sometimes it was hard to get in touch with someone when I needed to ask questions, but the technician talked to me on the phone and called me several times during the inspection to keep me up to date. I liked that because it was very nice. I was busy working and wasn't able to be there, so it was very convenient for me.