uninformed employees
Got a quote at a fair and reasonable price over Ethernet phone. The 2 guy who's showed up had no clue what they were doing as far a pricing the job wanted to charge me double the quote. Trying to tell me inside was 1 window and outside was considered another window. So basically I had the outside only done for what it should of cost to have in and out done. Only bright spot was dealing with Valerie, after talking to her she was very apologetic and helpful to rectify the problem and made sure I was only charged for the service I received. All in all it was a bad experience. Maybe some simple training of the employees could of saved us all some time and aggravation. I forgot to mention I was asked to remove all my own screens! Total BS!