I asked for gutter cleaning, repair of one gutter that is pitched the wrong way and possibly some window repair. They were supposed to come between 10 and 12. I text them at 12:05 for an ETA update. They called me back and said they would be there in a 1/2 an hour. At 1:49 they texted about and would be there in a few minutes. It was raining and understand other jobs can put them behind, but I shouldn't have had to initiate the communication for them being so late. They cleaned the second floor gutters and said they would look at the pitched gutter and either leave me an estimate or bill for fixing it. They did neither. They also mentioned they thought they were there to power wash windows. The guys were nice and seemed competent, but this many miscommunications will not result in a positive review or repeat business from me.