Business Description:
Over 50,000 satisfied customers since 1996, we are the premier home improvement company in Chicago and the surrounding areas.
Categories
cleaning services
Prime Time Window Cleaning, Inc.
1806 W Cuyler Ave #3A, Chicago, IL 60613, USA
(800) 480-1360

Service

Value

Total Experience

david s.

Crystal Lake, IL

Prime Time Window Cleaning, Inc.

Very poor quality and overpriced

Really rushed through work. I paid extra to put foam gutter guards in and they tucked under when the proper way to put in is cut and place on top of the bars in the gutter. I asked numerous times to be sure they knew how to do this and they claimed they did, I was only wrong to not have them redo it when they asked how this looked.I said I can't afford to pay over $250 for this service and was told my gutter service would be about $125 and then would be paid for time with the foam gutter guards. It took them about 30 minutes to put in the guards, which they did wrong, and they still charged $250. I looked over what they did and told them otherwise mostly because they barely spoke english and seemed to be in a rush.

comments

Dear Mr. Sunseri,

I would like to discuss the poor experience you had with us. We strive for excellent customer service and greatly appreciate the feedback. We would love to do anything possible to keep your business. If you would like to discuss the matter please don't hesitate to give me a call at 800-480-1360.

Thank you,

Matt Dubiel
Customer Service Manager Customer.service@primetimewindowcleaning.com 800-480-1360

Prime Time Window Cleaning, Inc. commented on 11/22/2014