The crew arrived at 4:30 pm and immediately told me it was going to cost more than the agreed price. Once we finally settled on the cost they started washing the windows, around 7:30pm it was getting dark and they were still washing windows, I asked the to leave and come back the next day. The crew lead said he didn’t want to do that because he lives in Chicago and it would cost him 20.00 in gas to come back. Finally around 8pm after calling the supervisor they agreed to leave and return the next day. The next morning I could see smudges and parts of the windows that were missed due to washing in the dark. When the one man crew came to finish the job the next day he had no idea where the other crew left off, when we told him the upper level windows needed washing he said he didn’t have a ladder that would reach. After they left we realized they never even washed the 2nd story window over the front door. Very dissappointing!