I received multiple calls frim Primetime - each one I called back - asking me for payment. In 2013 and 2014 they claimed they snail mailed by invoice, but I never received either year. I had to request that they email it. In 2014, I got the emailed invoice and mailed them payment the next day. Check cleared bank and they continued to call 2 more times after they cashed my check asking for payment, even going so far on the 2nd call to leave a msg saying I hadn't responded to their repeated requests. I called back and gave them the check info and was told they would let the "owner" know. Looking for a different provider for 2015. Too much work to be a customer of this company.