Had to take my dog in at midnight on a Thursday evening because of erratic behavior and neurotic symptoms. Dr Cilli quickly evaluated my dog and recommended treatment and close observation for the next few days. She was straightforward but still compassionate, and the prognosis was not good. By Sunday my dog's condition had deteriorated and we took him back on Sunday Morning. Dr. Lehr picked up right where Dr. Cilli had left off. She was so kind and caring, and unfortunately we had to make the decision to let our pup go.. Very tough day for us, the dog was 13 years old and quality of life was not going to improve. Dr. Lehr and the entire staff were awesome and were so helpful throughout the entire process. I can't say enough about how much this facility cares about their customers and their pets. The people who work at the desk are equally compassionate. Thank you Quakertown Vet Hospital for making this situation as bearable as it could possibly be...you're all awesome!! (And thank you for the nice sympathy card also...signed by nearly 30 associates....awesome)!!