I am extremely upset with the care, or lack thereof, my cat has received here. I first started going to Quakertown Vet after my dog needed an emergency visit for blood in her urine. I was pleased with the visit as well as the follow up visit I made because the dog is old and I appreciated the fact that they recognized this. They didn't push anything on me and the vet I first saw for the regular visit truly seemed caring and compassionate. However I recently took my cat for a huge lump on his tail and am appalled at how they seem to care less about his well being. After a needle biopsy my husband was told the results would be in early the following week. A week and a half went by, no phone call. My husband called only to find out they had the results since the Friday before, and dr. Schmidt, the vet who saw the cat, was "out all week" sick. My husband also mentioned to me that he did not have a good feeling with the dr, and also felt she was pushy and to put it bluntly, not very nice.

The dr who called me to apologize for us not getting a phone call stressed that the report did not have enough information to conclude whether or not it was cancer and she said several times I should just "wait". She said she phoned and emailed the technician who made the report and she had my cats file up "on her board" so I assumed by "wait" she meant wait to hear back from the technician and then she would let me know. She made no other suggestion for treatment and quite honestly I don't see how this woman is entrusted with caring for the lives of animals. Her conclusion was he's older so wait. Not make an appt for a full biopsy, not make an appt for an X-ray, not look for these symptoms if you see them call us right away. Not even a don't worry I will follow up with you as soon as I hear back from the technician. Well it's been several weeks and nothing from either dr. I guess by wait she meant wait until he gets worse because I now see my cat looking like he's losing weight, and the scab on his baseball sized lump isnt looking great, either. I am disgusted with the treatment from these vets and am now left confused about what the best treatment for my cat is. Basically they just said oh well, your cat may or may not die but whatever not much to do about it, who cares, certainly not us. Disgusting.